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View all →Justification aversion: The road to more effective defaults
Default options are one of the most frequently used tools of choice architecture, yet the factors that influence their effectiveness remain imperfectly understood. As a way to impr…
Humanizing the frontlines: individuating connections reduce customer mistreatment
Customer mistreatment of frontline service workers persists, even as technological advancements have reshaped how services are delivered. In many service encounters, employees are …
O*NET Plus: A Review and Organizing Framework Extending O*NET’s Content Model in Management Research
The Occupational Information Network (O*NET) is a database of occupational descriptors sponsored by the U.S. Department of Labor. Since its release around the turn of the century, …
From peaks to plummets—linking sleep, effort, and absorption to trajectories of energetic activation during the day
Abstract This study examines daily energy trajectories at work from a temporal self-regulation perspective, addressing the paradoxical finding that effort can be both energizing an…
When Managing Time Comes at a Cost: A Cross‐Role Resource Tradeoff Perspective on Team Temporal Leadership
ABSTRACT While team temporal leadership (TL) has been widely regarded as beneficial for team functioning, existing research has largely overlooked the potential resource costs unde…
A Process Model of Managerial Phronesis in the Age of Generative AI
Managerial phronesis involves first-hand experience that helps managers make moral and context-specific judgments at work in pursuit of the common good. Yet, as managers increasing…
Is general mental ability still the best predictor of job performance? Integrating contemporary meta-analytic evidence
Abstract For decades, general mental ability (GMA) has been described as the single best predictor of job performance, with meta-analyses suggesting corrected validities near .50. …
Why Organizations Resist Change: A Multilevel Model of Human, Systemic, and Causal Constraints
Organizational change has long been understood as a problem of human resistance, often attributed to self-interest, misunderstanding, or low tolerance for uncertainty. Yet such exp…
Gender Similarity in Hierarchical Work Relationships: A Meta‐Analysis
ABSTRACT Hierarchical work relationships, such as mentoring and supervisor relationships, provide access to key resources that promote employee well‐being and effectiveness. As suc…
Visible from Afar: Remote Employees’ Collaboration Responsiveness to Managerial Requests
Amidst the ubiquity of remote work, this research examines the psychological stress and behavioral adaptations it engenders in employees, and the resultant managerial reactions. In…
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